CHAT ROOM FAILURE.

› Forums › General Melanoma Community › CHAT ROOM FAILURE.

  • Post
    • September 26, 2014 at 5:37 am
    JerryfromFauq
    Participant

      HAS ONYONE BEEN ABLE TOENTER THE CHAT ROOM IN THE PAST WEEK?  I HAVE TRIED EVRY  FEW DAYS WITH A ZERO SUCESS RATE!

    Viewing 2 reply threads
    • Replies
        • September 26, 2014 at 8:24 am
        kylez
        Participant

          Jerry, it didn't work the last time I tried it a few days ago with your last message about this. But I tried it again just now, and got in (alone). I am on a Mac with Safari. A "FlashChat" banner screen displays briefly then it goes into a chat window. 

            • September 26, 2014 at 4:49 pm
            JerryfromFauq
            Participant

              Kyle, for me:

              Chat room screen goes to:  

              Tuesday, Thursday, Saturday, Sunday – noon* and 8pm*

              *All times are EST

              "Please keep in mind that these are only recommendations so that we may get more people into the Chat Room. If these times do not work for you, please feel free to recommend alternate times with one another.

              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^6

              It hngs at that point and has been at that poinf for about 30 minutes now.

              I am On a Toshiba with Windows 7 using Fiirefox 32.03.

              Did you actually get towhere you could enter characters and return>

              • September 26, 2014 at 4:49 pm
              JerryfromFauq
              Participant

                Kyle, for me:

                Chat room screen goes to:  

                Tuesday, Thursday, Saturday, Sunday – noon* and 8pm*

                *All times are EST

                "Please keep in mind that these are only recommendations so that we may get more people into the Chat Room. If these times do not work for you, please feel free to recommend alternate times with one another.

                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^6

                It hngs at that point and has been at that poinf for about 30 minutes now.

                I am On a Toshiba with Windows 7 using Fiirefox 32.03.

                Did you actually get towhere you could enter characters and return>

                • September 26, 2014 at 4:49 pm
                JerryfromFauq
                Participant

                  Kyle, for me:

                  Chat room screen goes to:  

                  Tuesday, Thursday, Saturday, Sunday – noon* and 8pm*

                  *All times are EST

                  "Please keep in mind that these are only recommendations so that we may get more people into the Chat Room. If these times do not work for you, please feel free to recommend alternate times with one another.

                  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^6

                  It hngs at that point and has been at that poinf for about 30 minutes now.

                  I am On a Toshiba with Windows 7 using Fiirefox 32.03.

                  Did you actually get towhere you could enter characters and return>

                  • September 26, 2014 at 8:13 pm
                  cavsnut
                  Participant

                    I just tried it on a macbook pro and it worked, hasn't for a few days so maybe they got the bugs worked out.

                    • September 26, 2014 at 8:13 pm
                    cavsnut
                    Participant

                      I just tried it on a macbook pro and it worked, hasn't for a few days so maybe they got the bugs worked out.

                      • September 26, 2014 at 8:13 pm
                      cavsnut
                      Participant

                        I just tried it on a macbook pro and it worked, hasn't for a few days so maybe they got the bugs worked out.

                        • September 26, 2014 at 8:14 pm
                        kylez
                        Participant

                          Jerry, I get everything, the chat window to enter messages and the works. 

                          Have you tried updating Flash? Or if that's up to date,  maybe Firefox? Grasping for straws maybe.

                          • September 26, 2014 at 8:14 pm
                          kylez
                          Participant

                            Jerry, I get everything, the chat window to enter messages and the works. 

                            Have you tried updating Flash? Or if that's up to date,  maybe Firefox? Grasping for straws maybe.

                            • September 26, 2014 at 8:14 pm
                            kylez
                            Participant

                              Jerry, I get everything, the chat window to enter messages and the works. 

                              Have you tried updating Flash? Or if that's up to date,  maybe Firefox? Grasping for straws maybe.

                              • September 27, 2014 at 3:18 pm
                              JerryfromFauq
                              Participant

                                Have updated both.  Sill try re-doing Flash again.  Thanks.

                                • September 27, 2014 at 3:18 pm
                                JerryfromFauq
                                Participant

                                  Have updated both.  Sill try re-doing Flash again.  Thanks.

                                  • September 27, 2014 at 3:18 pm
                                  JerryfromFauq
                                  Participant

                                    Have updated both.  Sill try re-doing Flash again.  Thanks.

                                    • September 29, 2014 at 8:49 pm
                                    Anonymous
                                    Inactive

                                      Hi all,

                                      Sorry for this inconvenience. We recently performed several security updates on the site that may have affected users’ ability to access the chat room. These updates have been completed, and we are performing additional updates to the chat room itself. If you are continuing to experience issues connecting with the chat room, please let us know offline at info@melanoma.org. 

                                      Thanks!

                                      Shelby – MRF

                                      • September 29, 2014 at 8:49 pm
                                      Anonymous
                                      Inactive

                                        Hi all,

                                        Sorry for this inconvenience. We recently performed several security updates on the site that may have affected users’ ability to access the chat room. These updates have been completed, and we are performing additional updates to the chat room itself. If you are continuing to experience issues connecting with the chat room, please let us know offline at info@melanoma.org. 

                                        Thanks!

                                        Shelby – MRF

                                        • September 29, 2014 at 8:49 pm
                                        Anonymous
                                        Inactive

                                          Hi all,

                                          Sorry for this inconvenience. We recently performed several security updates on the site that may have affected users’ ability to access the chat room. These updates have been completed, and we are performing additional updates to the chat room itself. If you are continuing to experience issues connecting with the chat room, please let us know offline at info@melanoma.org. 

                                          Thanks!

                                          Shelby – MRF

                                        • September 26, 2014 at 8:24 am
                                        kylez
                                        Participant

                                          Jerry, it didn't work the last time I tried it a few days ago with your last message about this. But I tried it again just now, and got in (alone). I am on a Mac with Safari. A "FlashChat" banner screen displays briefly then it goes into a chat window. 

                                          • September 26, 2014 at 8:24 am
                                          kylez
                                          Participant

                                            Jerry, it didn't work the last time I tried it a few days ago with your last message about this. But I tried it again just now, and got in (alone). I am on a Mac with Safari. A "FlashChat" banner screen displays briefly then it goes into a chat window. 

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